APARTMENT ADVICE PTY LTD PRIVACY POLICY

This Privacy Policy sets out processes of Apartment Advice Pty Ltd (the “Company”) for gathering personal information, how we protect it and how we use it. The Company may also be referred to in this Privacy Policy as “we”, “us”, “our” and similar grammatical forms.

By using the website http://www.apartmentadvice.com.au (the “Website”) you agree to the Company Privacy Policy which is set out therein.

From time to time we may review and update this Privacy Policy. Revisions will be updated on the Website. This Privacy Policy is in addition to the Terms of Use and other terms applicable to the Website.

We appreciate that your privacy is important to you. We will continue to protect the personal information you provide and we will manage your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collecting your information

Visitors’ information

We collect information about visitors in aggregate and includes their IP addresses and tracking code to gather information including number of page views, number of unique visitors and time spent on the Website.

This information is non-personal and used to operate and manage the Website.

General information about visits to the Website is collected by our computer servers, with small files (“cookies”) that the Website transfers to your computer’s hard drive through your Web browser (if you allow the delivery of “cookies”). The “cookies” are used to follow the pattern of movements of users by letting us know which pages on the Website are visited, in what order and how often and the previous website visited. The anonymous non-personal information that we collect and analyse in not personal information as described in the Privacy Act.

We collect information using “cookies” and other tracking technologies for the following reasons:

  1. to help us monitor the performance of the Website so that we can improve the operation of the website and the services we offer;
  2. to provide personalised services to each user of the Website to make their navigation through the Website easier and more rewarding to the user;
  3. to sell advertising on the Website in order to meet some of the costs of operating the Website and improve the content on the Website; and
  4. when we have permission from the user, to market the services we provide by sending emails that are personalised to what we understand are the interests of the user.

Even if you have given us permission to send you emails, you can, at any time, decide not to receive further emails and will be able to “unsubscribe” from that service.

If you are unhappy about having a cookie sent to you, you can set your browser to refuse cookies or choose to have your computer warn you each time a cookie is being sent. However, if you turn your cookies off, some of our services may not function properly.

Personal information

When you sign up to the Website we collect personal information that identifies you as a user and allows us to communicate with you. This may include email address, first name, last name, postcode and date of birth.

When you log-into the Website using your Facebook or Twitter log-in (or use any other log-in connected to any other social media platform) you are allowing that social media platform to share your personal information with us (that is, your personal information related to your log-in with that social media platform, which may include your email address and other personal information).

This information is collected fairly and lawfully and is only that which is necessary for the Company’s work.

2. Use and Disclosure of your information

Use

The information we collect allows us to communicate with you. We use your personal information to provide products and services to you, enhance the operation of the Website, and improve our marketing and promotional efforts.

We may also use personal information to troubleshoot, resolve disputes, accomplish administrative tasks, contact you, enforce our agreements with you, including our Website Terms of Use and this Privacy Policy, comply with applicable law, and cooperate with law enforcement activities.

We will not share your information with third parties without your permission.

Disclosure

If at any stage we are merged or acquired by another company the successor company would acquire the Personal Information we hold. That information will be held by them in accordance with this Privacy Policy.

Disclosure of personal information may in some circumstances be required by law. We may disclose it where we believe it necessary to protect our rights and/or comply with judicial proceedings; to enforce or apply the Terms of Use, this Privacy Policy or protect the rights, property or safety of the Website, its users or others.

3. Storage of your information

The Company takes all reasonable steps to ensure the security of our systems.

We use different technologies and procedures to help protect personal information from unauthorised access, loss, alteration, disclosure or use. Some of the safeguards we use are physical access controls, information firewalls and access authorisation controls to where your personal information is held in data centres. We also use data encryption when personal information is transferred to and from our service providers. Our commitment to data security means:

  • we have procedures to limit access to personal information within our organisation;
  • we use security measures and technologies within our organisation to protect your personal information; and

we use service providers that can establish that they have secure controls relating to software security, access security and network security, including where credit card information is being transferred.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the Website, and are not responsible for the actions of any third parties that may receive any such information.

4. Accessing and Updating your information

You may access your personal information and update it at any time by logging into your account. You may also opt out of email contact at any time.

5. Contact us

If you have any questions about our Privacy Policy please contact us on .

6. Copyright

This Privacy Policy is Copyright © 2016 Apartment Advice Pty Ltd. All rights reserved. No portion of this document may be copied, altered or reproduced in any medium without the express written authority of the copyright owner.